Itchy little monkeys reserves the right to make changes/additions to website content, product information, prices and delivery information without notice. All product prices include VAT where applicable in accordance with Republic of Ireland VAT rates. All items remain the property of Itchy little monkeys until full payment has been received.
Itchy little monkeys is not responsible for delays in deliveries carried out by third parties. Shipping and delivery times specified are in accordance with information provided by our third party partners and may vary slightly from time to time.
Confirmation of order:
You will receive an email confirming your order as soon as the order is placed (this will also contain your electronic receipt) and a second confirmation email when your order has been dispatched. These confirmations are sent via email so please ensure that you have provided us with the correct email address.
All items are subject to availability. In the event that your purchased item is not available we will contact you as soon as possible to inform you. If your order is delayed and we are unable to complete your order due to unavailability of stock, an exchange or full refund will be offered.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Itchy little monkeys is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give to us remains private and secure and that your payment and registration information is processed with total confidentiality. As required by the European Data Protection laws (GDPR), we follow strict security procedures in the storage and disclosure of information, which you have given us. We may collect the following personal data about you:
- your name
- your postal address, phone number and e-mail details
- any other information you provide to us through the website
All customer information is collected for the purpose of order processing and newsletter distribution and will under no circumstances be released to third party sources.
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. You also have the right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
All such requests should be made in writing to firstname.lastname@example.org.
Itchy little monkeys also understands that our customers are concerned about the security of their personal debit and credit card details. We take significant steps to protect all your information, especially your payment details, using the latest technology. All of your transactions are secure. Your personal information (including name, address and credit card number) is encrypted by Secure Socket Layer (SSL) software onto a secure server so that it cannot be read as the information travels over the Internet.
Itchy little monkeys does not collect, store or have access to customer credit card or financial information. All credit card transactions are handled by Paypal/Stripe encrypted merchant services for the purpose of using this website. Itchy little monkeys is not responsible for personal loss, damage or misuse of this service.
Itchy little monkeys accepts no liability for any losses, costs or expenses of whatsoever nature which arise from the use of any products purchased.